Good morning,

A lot of leaders aren’t listening.
They’re just waiting for their turn to talk.

And it shows.

Someone says “I’m fine” — but their tone isn’t.
A pause hangs in the air — and gets ignored.
A meeting ends — and everyone leaves with a different understanding.

That’s the difference between hearing and listening.

At work, hearing is passive.
Listening with emotional intelligence is active.

Because you’re not just processing words —
you’re reading emotions.

And when leaders miss that, small misunderstandings turn into:

  • frustration

  • disengagement

  • unnecessary conflict

EQ isn’t built by talking more.
It’s built by listening better.

Today, we sharpen that.

How to Lead Today (Action Step)

Listen for emotion, not just information
↳ “I’m fine” can mean stressed, disappointed, or done.

Notice the pause, not just the sentence
↳ Hesitation often carries more truth than confidence.

Ask one follow-up before reacting
↳ “What’s behind that?” invites honesty.
↳ “Okay” shuts it down.

Watch the body language
↳ Crossed arms, silence, rushed speech — all signals.

Resist fixing too fast
↳ Sometimes people want understanding, not solutions.

Clarify instead of assuming
↳ “Let me check I understood you…” builds trust instantly.

The best listeners don’t dominate conversations.
They make people feel seen.

They don’t just hear what’s said.
They hear what’s underneath.

Try it once today and watch the tone of your interactions shift.

 Last Week In Leadership

Employees are posting photos of themselves taking meetings or answering emails from their phone during their commute, often using captions like:

"Just finished my most productive 45 minutes of the day... while sitting on the train."

Especially when 90% if meeting look like this: watch here 😂

🤓 Dose of Geeky Knowledge

Articles/resources for the geeky reader who want to learn more today.

1. The Surefire First Step to Stop Procrastinating "Dude, if you are stuck procrastinating on something, this is the trick." This article breaks down why the hardest part of any task is just starting it. It gives you a simple, non-intimidating way to trick your brain into getting over that first hurdle, so you can actually build some momentum and finish the thing! Link: The Surefire First Step to Stop Procrastinating (Psychology Today)

2. The Science Behind Optimal Sleep Temperature "Turns out, there's a specific, super-geeky reason why you keep waking up hot." If you want to level up your sleep quality, read this! It dives into the science of how your body temperature affects your deepest sleep cycles and tells you the scientifically perfect (and probably cooler than you think!) temperature for your bedroom. Total game-changer for focus. Link: The Optimal Temperature for Sleep Science (Sleep Foundation)

See you soon,
Fellow Emotional Intelligent